The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or gone and can change temperatures to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy company for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up without help or call a HVAC professional like Parker County Cooling & Heating. If you’re installing it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a setback since the thermostat can pull enough power from other heating and cooling wires.

In some cases, your heating and cooling system may need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from aging programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive enough power, Nest says you could encounter some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is creating weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t switch on or turns off and on repeatedly in a short period of time.

You could worry something is suspect with your heating and cooling system, but if you just got the Nest, we suggest you check your thermostat initially. This is especially pertinent if the weather is moderate, and you haven’t been running your heat or air conditioning consistently.

Our Specialists Can Fix Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting by yourself but can’t repair the problem, a smart thermostat specialist including one from Parker County Cooling & Heating can support you. We can diagnose the malfunction and install a C-wire, if needed.

Smart thermostats including the Nest are made to make your life more convenient, by automatic energy-efficient programming and the option to keep an eye on settings while you’re away from home. It’s an annoying experience when yours won’t run like it should, but our heating and cooling pros at Parker County Cooling & Heating can fix the problem in no time.

If you’re going through strange heating and cooling behavior with your new Nest, reach out to us at 817-380-5213 to set up your appointment today.